2024 in Review: The Stories That Shaped Our Year
As we turn the page to 2025, we can’t help but reflect on the incredible strides we made over the past year.
From revolutionizing match-day experiences at Burnley Football Club to deploying AI-powered signages across Australia, 2024 was all about innovation, transformation, and creating meaningful impact.
In this roundup, we’re highlighting some of the most exciting stories that defined our journey in 2024 — stories of technology meeting creativity, data driving decisions, and AI transforming possibilities.
Whether you’re here to relive the moments or catch up on what you might have missed, these posts are packed with insights and inspiration.
Let’s dive in!
--
Enhancing Retail Operations for Burnley Football Club
For Burnley Football Club, match days are more than just games — they’re an experience. Behind the scenes, how do you ensure every fan leaves with a smile and a souvenir?
In 2024, Burnley FC transformed its retail operations by using vision analytics. By capturing anonymous audience engagement and tracking how fans navigate their retail store, the club gained invaluable insights to make shopping more intuitive and enjoyable for their fans.
Smart Spaces for Retail: Combining Sustainability and Customer-Centricity
Retailers embracing smart spaces are doing more than just keeping up with trends — they’re setting new standards for what a modern shopping experience should be. This is innovation with purpose, creating smarter, greener spaces that enhance the experience for both customers and the planet.
From AI-driven layouts that respond to shopper behavior to energy-efficient solutions that minimize environmental impact, learn how modern-thinking retailers are reshaping the shopping experience with smart spaces.
Post Office UK Partners Transforms Customer Service with Self-Service Kiosks Nationwide
The Post Office isn’t just a place; it’s a cornerstone of communities across the UK. But how do you bring a 360-year-old institution into the now? Enter self-service kiosks — the game-changer that’s transforming customer service for Post Office UK nationwide.
Working with meldCX and imageHOLDERS, Post Office UK is rolling out kiosks designed to empower users. Need to send a package? Pay a bill? Top up your travel card? Done. Faster queues, fewer frustrations, and much happier customers.
Unlocking AI Opportunities: From Data to Dollars
Let’s face it: data is the new gold, but how do you mine it without a map? That’s where AI steps in.
This year, we’ve seen businesses turning their video data into data stories — and those data stories into dollars. From predicting what customers will buy next to crafting personalized offers, AI is driving transformation.
But it’s not just about sales; it’s about insights, proactivity, and giving customers exactly what they need (sometimes before they even know they need it).
What does AI mean for digital signage and why does it matter?
Digital signage has come a long way from static screens with looping ads. Today, AI is turning them into responsive, interactive experiences that can stop you in your tracks.
Think real-time audience analytics, adaptive content, and ads that adjust to who’s watching (within the confines of GDPR). It’s like having a sales assistant on every screen. For businesses, that’s not just insanely cool — it’s transformative.
--
If you’ve made it all the way here, thank you for being part of our journey! Your support keeps us inspired to innovate, share, and celebrate the milestones that shape our story. We know 2025 is going to be nothing short of amazing — and we can’t wait to keep growing together.
Ready for more? Dive into our complete collection of stories here.